Cancellation and Refund Policy
Last Updated: July 5, 2026
Thank you for choosing A&Y Mobile Detailing LLC.
If, for any reason, you are not completely satisfied with the services provided, we invite you to review our policy on refunds and cancellations. The following terms apply to all digital services booked or purchased through our platform.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.
Definitions
For the purposes of this Cancellation and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to A&Y Mobile Detailing LLC, 2221 Shadowood Dr, Ann Arbor, MI 48108.
Services refer to the digital or professional plan services offered by the Company via the Internet.
Order means a request by You to purchase Services from Us.
Website refers to A&Y Mobile Detailing LLC, accessible at
[https://ay-mobiledetailingllc.online/](https://ay-mobiledetailingllc.online/)You means the individual or entity using or purchasing the Service.
2. Service Cancellation Rights
You have the right to cancel any service order within 30 days of the booking date, provided that work has not commenced. Once the service delivery has started, cancellation eligibility is determined based on the stage of completion.
To exercise your cancellation right, please inform us via:
By Email:
info@ay-mobiledetailingllc.onlineBy Phone: +1 (646) 222-3876
Upon approval, any eligible refund will be processed within 30 days using the original payment method. No additional charges will be applied for the reimbursement.
3. Conditions for Refunds
To be eligible for a refund:
The service must have been booked within the last 30 days.
Work on the service must not be substantially completed.
A clear reason for dissatisfaction must be provided, subject to review.
Non-Refundable Services Include:
Services that have been fully delivered or completed (e.g., finalized graphic design elements after the 1–7 day delivery window).
Customized or tailor-made services already initiated based on your specific requirements.
Services involving third-party tools, assets, or subscriptions already purchased on your behalf.
Any service purchased at a discounted or promotional price (unless required by applicable law).
We reserve the right to decline a refund request if the above conditions are not met.
4. Service Modifications or Adjustments
If you are dissatisfied with the quality of service delivered, we strongly encourage you to contact us for a revision or adjustment before requesting a refund. We are committed to ensuring customer satisfaction and will make reasonable efforts to address your concerns to match your original guidelines.
5. Gifts and Promotional Services
If the service was marked as a gift when purchased, and it was delivered directly to you, you may receive a credit or voucher in the form of service value. Otherwise, refunds will be issued directly to the original purchaser's billing account.
6. Contact Us
If you have any questions about our Cancellation and Refund Policy, please reach out to us:
By Email:
info@ay-mobiledetailingllc.onlineBy Phone: +1 (646) 222-3876
